The AI-Shaped Buyer Journey and the Limits of Funnel Thinking
The Gap: The Buyer Didn’t Break the Funnel — They Outgrew It For years, GTM teams have operated around a comfortable narrative: buyers move neatly from awareness → consideration → decision. But modern buyers don’t behave in stages — especially in an AI-shaped buyer journey. They loop, revisit, hesitate, and reframe the problem long before…
