Author: Laura Lake

Laura Lake, author of Consumer Behavior for Dummies, helps business leaders decode how AI is reshaping B2B buying decisions. Through her AI-Ready Buyer™ insights and executive briefings, she equips teams to stay visible, trusted, and competitive.
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    The Buying Decisions Myth Most Leaders Get Wrong

    In buying, decisions rarely hinge on a dramatic yes or no. They dissolve into a shared sense of comfort long before anyone is asked to approve.

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    Your Buyers Are in a Situationship with You

    How AI Moved the Buying Decision Upstream — Before Your Funnel Begins AI buyer decision-making changed the way dating did when the apps showed up. Before the apps, you met someone. You talked. You decided together. The process was visible. Both sides knew where they stood. Now the decision forms before the first date. Profiles…

  • Planning 2026? You’re Already Behind If You Missed This Shift

    AI-driven B2B buyer decision-making in 2026 forms upstream — before your pipeline registers it. What go-to-market teams need to understand about the new decision architecture.

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    What Actually Makes a Sales Team AI-Ready

    Most teams think being AI-ready means buying AI tools — but that assumption is exactly what keeps many sales teams from becoming an AI-ready sales team. But buyers never see your tools. They see your coherence. And right now, AI systems are quietly rewarding teams that are coherent — while filtering out teams that aren’t….

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    The AI-Shaped Buyer Journey and the Limits of Funnel Thinking

    The Gap: The Buyer Didn’t Break the Funnel — They Outgrew It For years, GTM teams have operated around a comfortable narrative: buyers move neatly from awareness → consideration → decision. But modern buyers don’t behave in stages — especially in an AI-shaped buyer journey. They loop, revisit, hesitate, and reframe the problem long before…

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    Forget the Funnel: The Real B2B Buyer Journey Is Offstage

    The funnel didn’t break. The decision point moved upstream — and no one updated the infrastructure.

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    AI Trust Signals in B2B Buying: What Black Friday Teaches AI About Enterprise Decisions

    AI trust signals in B2B buying form long before anyone reads a whitepaper.In the generative era, GenAI doesn’t just learn from documents; it learns from how humans move through them. And nothing generates more behavior signal than Black Friday, which gives AI more usable data in 48 hours than most B2B journeys produce in a quarter. It…

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    AI Trust Signals: How Social Media Trains AI to Trust You

    AI no longer just reads your content — it reads your consistency.Every post, phrase, and link becomes part of your AI trust signals — the proof systems use to decide whether to cite, summarize, or skip you. Here’s how to turn your social presence into structured credibility that earns trust — with both humans and…

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    AI Legibility: 5 Critical Reasons Your Brand Gets Ignored

    AI legibility is not a content problem. Most teams are treating it like one.